Summary

Technical Product Manager with over seven years of experience owning delivery of enterprise SaaS products from inception to sustained success. Experience working in an Agile environment with ownership of product life cycle and a focus on intuitive user experiences.  Strong background in data and analytics with experience in SQL, Tableau, Salesforce, and Excel, making data-driven product decisions to improve customer outcomes.

Amazon – Seattle, WA

Senior Product Manager Technical
3/2017 to 7/2024

Case Management

• Led a cross-functional team of 10+ Software Engineers, UX Designers, BIEs, and Program Managers on an end-to-end build and launch of a new case management tool.
• Wrote all product requirements, groomed and prioritized them into epics, and participated in Agile ceremonies.
• Partnered with data scientist teams on machine learning models for email classification and GenAI suggested responses.

Internal Recruiting Automation

• Led a cross-functional team of 15+ Software Engineers, UX Designers, Data Engineers, and Program Managers to develop and launch a recruiting product that enabled $1.9MM savings.
• Owned the entire product life cycle including customer research, leadership alignment, requirements documentation, product strategy and roadmap, launch, training, and support.
• Partnered with data scientist teams on an ML-based model for candidate selection that increased interview incline rates by 10% while improving progress towards diversity goals.
• Reduced internal time-to-fill on in-scope roles by 50%.

Internal Talent Marketing & Intelligence

• Managed a suite of talent products across multiple scrum teams, owned roadmap, stakeholder management, scheduling, and reporting.
• Developed multiple browser and mobile-based Salesforce Talent Acquisition products reaching over 200k internal users.
• System administration responsibilities including profile management, user management, custom objects, layouts, fields, dashboard creation and maintenance.
• Managed all data transactions utilizing Tibco ETL tool.
• Invented and built a sourcing research tool that led to over 1,000 self-reported diverse hires in a year.

Recruiting Analytics

• Led UX redesign of recruiting analytics web application along with rearchitecture to native AWS technologies.
• Trained thousands of users on new features while maintaining product backlog, roadmap, user stories, and adoption.
• Led a 33% increase in usage post-launch of updated UX and backend experience.

Recruiting Marketing, Analytics & Programs Manager
1/2015 to 3/2017

Managed recruiting operations functions including marketing, business intelligence, and continuous improvement.

• Developed a recruiter metrics tool that brought multiple factors of recruiting performance into a single view including hires, debrief activity and pipeline metrics.
• Launched a new career website including overseeing content development.
• Lead rollout of new ATS across the recruiting organization. Developed standard work and process improvements that reduced scheduling time by 20%.

Recruiting Manager
9/2012 to 1/2015

Recruiter
7/2010 to 9/2012

Education

B.S. Applied Business and Natural Resources, University of Minnesota

Patents

Blower, Aaron, et. al. Collaborative Browsing and Chat Sessions. US #9,122,758, filed 10/20/2012, granted 9/1/2015

Blower, Aaron, et. al. Event-based user behavior timeline, predictions, and recommendations. US #9,369,536, filed 6/25/2013, granted 6/14/2016